Refusing to Calculate Commissions
Naomi made a counterintuitive decision: she would not calculate her commission before, during, or after transactions — at least not until her check arrived. Her logic: if you know the number, you work for yourself. By not knowing it, she kept herself in service mode. The money followed. The repeat clients followed.
Key Lessons
- • Focusing on commissions can subtly shift your focus from client to self
- • Trust is both the method and the return
- • The money will follow genuine service
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